Our Administration Team
The company was established in 2009 by Rudi Gray, a highly-qualified healthcare professional having over 23 years’ experience within the National Health Service, much of it with elderly or otherwise vulnerable people. From the beginning, Rudi decided that the goals and purpose of Home Help Watford would be: Ensuring that the wellbeing of our clients is of paramount importance.
During this time Rudi developed a passion for looking after people in their own homes because this preserves dignity and choice, especially in relation to whom care is provided by, and does this with compassion and respect. She also established an orphanage in Zimbabwe, supported by a charity based in the UK.
I, Bharathi, have a degree and Master's qualification in Commerce and extensive experience in Customer service, Administration, Payroll and Accounting during my 17 + years career (including a career break to raise a family between 2012 and 2018) with various companies that I have worked for in the UK. I started my part time role as an Accountant/ Bookkeeper for HHW in early 2018 and do believe that I am contributing effectively to the organisation.
Home Help Watford has been my home for 2 years now, I started as a care worker in the community. This gave me a great opportunity to meet a lot of our clients face to face and to know them personally. 2 years later I am now a Care Coordinator who holds a lot of responsibilities within Home Help Watford. Some of my responsibilities within Home Help Watford are to ensure Care Plans & Assessments are completed within 48 hours of referral.
I am tasked with spot checking carers during their visits to the client’s home this also correlates with one of my other responsibilities to ensure staff are met on 6 weekly basis for supervisions. I have enjoyed my recruitment role the most as this role has helped with my interpersonal skills, communication skills & has boosted my experience. As someone who has just recently come out of education HHW for me is the best place to mature as person a friend a colleague and a future leader.
Haaris: I started with Home Help Watford in September 2016 as an office assistant. Having acquired two years’ worth of experience in both the office and the field, I now hold the position of Care Coordinator. During this time I have completed the care certificate and have undergone various training for instance Moving & Handling, PEG feed and Epilepsy. One of my main duties is doing the staff rota. Consequently, I must ensure appropriate staff are allocated to our service users, in order to meet their needs.
I joined Home Help Watford as a domiciliary care assistant in the summer of 2016. Working in the community allowed me to obtain experience interacting with clients, attending to their unique and individual needs and developing therapeutic relationships. Since then, I have transitioned into the administration team, serving the company as a co-ordinator. My experience in the field allows me to ensure carers provide bespoke care for our many clients as part of my responsibility includes completing care plans, client profiles and assessments.