Ensuring Quality

We are inspected by and are registered with the Care Quality Commission, the regulator of care provision in England.

Visit the Care Quality Commission website

Please see results of latest CQC inspection

Our written policies and procedures comply with statutory regulations and their contents are covered during the induction of new staff:

  • Aggression Towards Staff Policy
  • Computer Use Policy (includes Data Protection)
  • Control of Substances Hazardous to Health Policy
  • Data Protection Policy – Clients
  • Data Protection Policy – Employees
  • Disciplinary Procedures
  • Entering and Leaving a Client’s Home Policy
  • Equal Opportunities Policy
  • Food Hygiene Policy
  • Grievance Procedures
  • Handling Money and Financial Matters on Behalf of a Client
  • Health & Safety Awareness Course
  • Health and Safety Policy
  • Medication Policy and Procedures
  • Moving and Handling Policy
  • Privacy and Dignity Policy
  • Quality Assurance Policy
  • Range of Activities and Limits of Responsibility Policy
  • Recruitment Policy
  • Safeguarding Vulnerable Adults Policy
  • Safekeeping of Keys Policy

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